Delivery Q&A

We work with our supply chain to offer standard shipping options through reputable courier services, which in turn ensure reliable delivery of your orders.

e typically process and ship orders within 1-2 business days 

The estimated delivery time varies depending on the destination, however if within the UK typically your order would be received within 3-5 business days. International orders may take around 7-14 business days to arrive.

After we have initially acknowledged your order, we will then invoice you once the order has been picked and ready for despatch. Should there be any issues with your order however, please contact sales@wholesalehardware.co.uk and we will get back in touch.

Yes, we ship to most countries worldwide. However, please note that international shipping may be subject to customs regulations and additional fees.

Within the UK, we offer free delivery on all orders above £300 nett, however orders underneath this threshold will result in a standard £15 surcharge

International shipping costs are calculated based on the destination, package weight, and shipping method selected. The shipping cost will be displayed on your invoice

If your order is delayed or hasn't arrived within the estimated delivery time, please contact our customer support via sales@wholesalehardware.co,uk. We will investigate the issue and provide you with the necessary assistance.

Unfortunately, we cannot guarantee address changes after an order is placed. Please ensure that your shipping address is correct before completing your purchase. However, you can contact our customer support via sales@wholesalehardware.co.uk to inquire about possible solutions.